Website Policies

www.soultosoulmedium.com
Website Policies

All Mediumship Readings on this site, www.soultosoulmedium.com, and all Mediumship Readings by Eileen Casey Gonzalez, with any information provided, are for entertainment purposes only.

It’s understood that as a term of service you agree to take full responsibility for any present or future choices, you may choose to make, based on any information from all Mediumship Readings or site provided information, and that you must be 18 years of age to participate with any site provided service.

For practical and legal reasons Mediumship Readings provided by this site are NOT a substitute for any medical, legal, financial, or psychiatric, professional of any kind.

ALL IMAGES ON THIS WEBSITE, soultosoulmedium.com are owned by the owner of this site, Eileen Casey Gonzalez, and are subject to copy right. NO IMAGE ON THIS WEBSITE may be reproduced in any fashion.

ALL SPIRIT PORTRAIT DRAWINGS remain intellectual and artistic property of Eileen Casey Gonzalez and are subject to copyright laws. No image shall be reproduced without her written expressed permission.

Fees & Payment Policies

This site uses Paypal as the accepted Method of Payment and prearranged bank transfers. Payment in full must be made before any service or product is provided.
All FEES FOR READINGS and products are subject to change without notice.

Mediumship Reading Policies

With Booking Any Reading You Agree & Understand

By booking any reading with Eileen Casey Gonzalez you are stating you and have read, understand and agree to the website policies found on this page.

There Are No Guarantees With Any Mediumship Reading

No creditable medium can guarantee any type of result from any information they may provide in any Mediumship Reading. Eileen Casey Gonzalez makes no guarantees on the accuracy of any information given in any Mediumship Reading, nor does she guarantee what kind of information will be provided in a Mediumship Reading.

Allotted Appointment Time 

Eileen Casey Gonzalez goes over an allotted Mediumship Reading time period for a reading time no extra fees will be applied.
If a client wishes to go over an allotted Mediumship Reading time for any reason, they may book another appointment. If Eileen is able to continue the reading with this client she will. IN THIS CASE THE CLIENT COMPLETELY AGREES AND UNDERSTAND THEY MUST PROVIDE PAYMENT  for the extra alotted Mediumship Reading time WITHIN 12 HOURS.

Spirit Portrait Drawing Policies

The shipping rate for any Spirit Portrait Drawing is $15. All hand drawn pictures are done in either graphite or charcoal on sketch pad paper. If readings are in person the picture will be given the an individual, if the reading is over the internet the picture will be photographed and forwarded.
Eileen Casey Gonzalez owns all copy rights of any drawings as a result of her readings and they may not be reproduced without her expressed written consent.

Amazon Product Links

PLEASE NOTE THAT Eileen Casey Gonzalez, the owner of this website is a member of the Amazon Associate Program.  As part of this program I must state that  “As an Amazon Associate I earn from qualifying purchases.”.

PLEASE NOTE that all fees related to any purchases from Amazon and all shipping fees are agreements made with Amazon and totally separate from this website and that when you click on a link to the Amazon website you are leaving the www.soultosoulmedium.com website.

Class Policies

Spiritual Mediumship Development classes work to develop Levels of sensitivity which may be contradictory to some metal health conditions. It is strongly advised that if one is under mental health care within the last 2 years period that they obtain medical clearance from their Health Care Professional prior to beginning any of these classes.

Class Refund And Deposit Policies 

Class deposits MAY NOT BE REFUNDED if a participant cancels with in one week of the beginning of the class date. Deposits will be refunded due to Health reasons prior to the second class with supporting documentation.
If the instructor deems it fit to request a participant not return to the classes due poor class attendance, or for any reason a participant is found to be disruptive of other class members or the instructor, a refund will NOT BE ISSUED after the second class in an 8 to 10 class series. If the instructor feels these classes may be harmful to a student in any way, the instructor may ask the student to discontinue the class and a prorated refund of the class fees will be provided.

Shipping Policies

All orders are shipped within 72 hours Monday – Friday 8 am – 5 pm using Canada post as a  carrier.

If a tracking # is provided Canada Post your order will be updated with the tracking information. Please note that some orders using Canada Post will not have tracking numbers, you will be notified by email when your item has been shipped.

Shipping Rates

The shipping rate for any Spirit Portrait Drawing is $15.
FOR ANY OTHER PRODUCT the rate charged for the shipping of your order is based on the weight of your products and costs are listed with merchandise descriptions.
Shipping for any products as a result of following a link to the “Amazon” website shall be handled by “Amazon”.

RETURNS, REFUNDS AND EXCHANGES POLICIES

Merchandise Returns

Any product purchased as a result of following a link from this website to the “Amazon” website shall be handled by “Amazon”.

FOR ITEMS PURCHASED THROUGH www.soultosoulmedium.com.
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect within 15 days of purchase. In case of a return, an item must be postmarked within 15 days of the original purchase.

Please email soultosoulmedium@gmail.com to request a refund.

Return Exceptions
Some items can not be returned if they are used,  merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
All returned merchandise is are subject to a 25% restocking fee, this will be deducted from refunds. No refunds on the original shipping and handling paid on an order are offered.

PLEASE NOTE: NO RETURN, REFUNDS, OR EXCHANGES ARE OFFERED ON ANY Spiritualist Mediumship READINGS OF ANY KIND,  or distant energy healing sessions unless cancelled by Eileen Casey Gonzalez. Eileen Casey Gonzalez retains the right to cancel any appointment at any time. If you are cancelling an appointment a 24 hour notice is required or a service fee of 25% of the suggested donation cost of a service fee may be charged.

PRIVACY NOTICE

This privacy notice discloses the privacy practices for (soultosoulmedium.com). This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing
Eileen Casey Gonzalez is the sole owners of the information collected on this site. She only has access to/collect information that you voluntarily give her via email or other direct contact from you. She will NOT sell or rent this information to anyone.

Eileen Casey Gonzalez will use your information to respond to you, regarding the reason you contacted us. She will NOT share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask her not to, Eileen Casey Gonzalez may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address on our website www.soultosoulmedium.com or by emailing soultosoulmedium@gmail.com.

Security
Eileen Casey Gonzalez will take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is handled in a secure way. When any payment is processed any sensitive information such as credit card data is destroyed. In the future if you wish to use our services or order a product again, you will have to supply payment information as no payment information is stored or kept on file.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment.

The only information Eileen Casey Gonzalez will store is for her personal Revenue Canada record information. This may include products and or services and the amount paid along with your name and contact information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via emailing soultosoulmedium@gmail.com.

Orders
Eileen Casey Gonzalez requests information from you on our order form. To buy from her, you must provide contact information (like name and shipping address) and if required financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If she has trouble processing an order, she’ll use this information to contact you.

Cookies
There may be use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable to track and target the interests of  users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing
Eileen Casey Gonzalez may share aggregated demographic information with  partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:
Eileen Casey Gonzalez may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

And/or:
Eileen Casey Gonzalez may partner with another party to provide specific services. When the user signs up for these services, she will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This website contains links to other sites. Please be aware that Eileen Casey Gonzalez is not responsible for the content or privacy practices of such other sites. She encourages users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time this site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

PLEASE NOTE: Energy therapies such as Spiritual Energy Healing, Ama-Deus®, Crystal Healing, and Quantum Touch® are IN NO WAY MEANT AS A SUBSTITUTE for Professional Medical, or Psychological, diagnosis and treatments. Eileen Casey Gonzalez nor any associated Energy Healer with this site, IN NO WAY can guarantee results of any kind when it comes to the outcome of any Energy Modality or Crystal Healing work.

 

image of two doves in flight facing each other, they are holding a sunflower in their beaks together with its cut stem.